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Title: Evaluation of the Support Function of a Knowledge-Creating Community: Visualizing Relationships Between Members in an Online Situation
Authors: Kondo, Hideki
Tohyama, Sayaka
Ohsaki, Ayano
Yamada, Masayuki
Keywords: CSCL
Issue Date: 2022
Publisher: International Society of the Learning Sciences
Citation: Kondo, H., Tohyama, S., Ohsaki, A., & Yamada, M. (2022). Evaluation of the support function of a knowledge-creating community: Visualizing relationships between members in an online situation. In Weinberger, A. Chen, W., Hernández-Leo, D., & Chen, B. (Eds.), Proceedings of the 15th International Conference on Computer-Supported Collaborative Learning - CSCL 2022 (pp. 395-398). International Society of the Learning Sciences.
Abstract: The visualization of social interaction is a key factor in improving knowledge- creating communities. In this study, we examine whether a visualized feedback function based on articles on a bulletin board system (BBS) can improve the quality of community members’ work. We developed a visual feedback function and compared reported activities in face-to- face and online-only environments using BBS log data. The data analysis for 2018 to 2020 showed that members used the visualization function continuously. Members also posted more creative article than in the period when there was no feedback function. A subjective evaluation suggests that the visualization function helped members and encouraged them to change their activities related to posting reply articles to colleagues on a BBS.
Description: Short Paper
Appears in Collections:ISLS Annual Meeting 2022

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