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Title: Knowledge Sharing in Groups: Experimental Findings of How to Overcome a Social Dilemma
Authors: Cress, Ulrike
Hesse, Friedrich-Wilhelm
Issue Date: Jun-2004
Publisher: Lawrence Erlbaum Associates
Citation: Cress, U. & Hesse, F. (2004). Knowledge Sharing in Groups: Experimental Findings of How to Overcome a Social Dilemma. In Kafai, Y. B., Sandoval, W. A., Enyedy, N., Nixon, A. S., & Herrera, F. (Eds.), International Conference of the Learning Sciences 2004: Embracing Diversity in the Learning Sciences (pp. 150-157). Santa Monica, CA: Lawrence Erlbaum Associates.
Abstract: Shared databases are used for knowledge sharing in groups. The decision whether to contribute knowledge to such a database or to withhold it represents a public-goods dilemma. Each group member saves time and energy if s/he only uses the database to get information but does not contribute any information. But if all do so, the database is empty, and nobody has any benefit of it. An experimental environment enabling the study of this dilemma is described, and an overview of five experiments is given. They investigate the effect of the following factors: providing metaknowledge about the importance of the information, providing a bonus system to reward contributing, reducing costs for contribution, establishing prescriptive rules for the number of contributions, and providing feedback about the teammates' contribution behavior.
Appears in Collections:ICLS 2004

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