The Effects of Electronic Communication Support on Presence Learning Scenarios

Abstract

This paper investigates in the effects of using electronic communication forms in web- based environments. Following the idea of triangulation, we used qualitative methods, statistical analysis and Social Network Analyses to explore the patterns of communication within one selected case of a mixed presence/web-based university course. The results show that while an isolated perspective does not suffice to explain the complex processes, taking more perspectives into account in a combined and integrated way provides a better understanding of technology enabled communication and interaction.