Co-Design for Learner Help-Giving Across Physical and Digital Contexts

Abstract

With the growing integration of technology in the classrooms, learners can now develop collaboration skills by applying them across diverse contexts. While this represents a great opportunity, it also brings challenges due to an increased need to support individual learners across multiple learning activities. We propose a technology-enhanced learning ecosystem called UbiCoS that supports learner help-giving during face-to-face collaboration and across three different digital learning environments: an interactive digital textbook, an online Q&A forum, and a teachable agent. In this paper, we present a first step in the development of UbiCoS: five co-design sessions with 16 learners that give insight into learners' perceptions of help-giving. The findings provided us with technology-related and curriculum-related design opportunities for facilitating learner interaction across multiple platforms.