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Title: | Knowledge exchange as a motivational problem – Results of an empirical research program |
Authors: | Cress, Ulrike Kimmerle, Joachim |
Issue Date: | Jun-2009 |
Publisher: | International Society of the Learning Sciences (ISLS) |
Citation: | Cress, U. & Kimmerle, J. (2009). Knowledge exchange as a motivational problem – Results of an empirical research program. In O'Malley, C., Suthers, D., Reimann, P., & Dimitracopoulou, A. (Eds.), Computer Supported Collaborative Learning Practices: CSCL2009 Conference Proceedings (pp. 444-453). Rhodes, Greece: International Society of the Learning Sciences. |
Abstract: | In many situations of computer-supported collaborative learning, it is a challenge to increase the willingness of those involved to share their knowledge with other group members. To study a prototype of such a situation of computer-supported information exchange, we arranged a shared database setting as a basis of an empirical research program. This knowledge-exchange situation represented a social dilemma: while contributing information to a shared database led to costs and provided no immediate benefit to the individual, the entire group suffered when all members decided to withhold information. A series of experiments identified a multitude of influencing factors in this situation: group size, awareness of the importance of information, costs of entering information, use-related bonus systems, feedback and recommendations, and group awareness. This paper describes the impact of these factors on people's willingness to share their knowledge with their cooperators, and concludes with a discussion of some practical consequences. |
URI: | https://doi.dx.org/10.22318/cscl2009.1.444 https://repository.isls.org//handle/1/2983 |
Appears in Collections: | CSCL 2009 |
Files in This Item:
File | Size | Format | |
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444-453.pdf | 333.06 kB | Adobe PDF | View/Open |
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